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Heritage Brass is the widely recognised
brand of M. Marcus Limited, one of the leading suppliers of
architectural and electrical brassware in the U.K. M. Marcus was
established over sixty years ago as a traditional brass founder,
and from the very beginning it has been committed to quality both
in its products and its customer service.
Since 1936 the company has grown consistently,
and on the basis of good customer relations has established strong
markets worldwide or its Heritage Brass brand. The high standards
of quality widely recognised as hallmarks of Heritage Brass
brassware have been achieved by continuous investment in personnel
and equipment.
At the company's manufacturing facilities,
elegantly styled hardware and electrical plates are produced using
the latest equipment. This enables quality control to the highest
standards at every stage. Accurate reproduction of beautifully
created product features is guaranteed by close attention to
tooling.
In addition to its commitment to continuous
product development, the company places much emphasis on the need
to maintain the highest levels of service to its customers. It has
a fully computerised order entry and dispatch system and maintains
high levels of product availability to support its network of
distributors.
Service to its customers is complemented by its ISO 9002 Quality
Assurance Standard registration.
During the 1980s, we altered our manufacturing
processes from traditional "Sand Casting", to the more accurate
"Pressure Casting" and during the 1990s to "Hot forging", which is
now our preferred method of production to maintain consistency in
design and quality.
During the 1990s we have also seen further changes in technology
with the use of Robots to polish products which have for centuries
been polished by hand.
Whilst "Hand Finished" has a nostalgic image,
as far as quality of finish is concerned, robots polish
consistently and accurately allowing us to set a quality target
which can be maintained.
Durability of finish depends on the composition
of the lacquer, and also its application.
When used externally, different environmental
conditions (e.g. salt spray, humidity or pollution), could
adversely affect the durability of the lacquer, however our
experience shows that the lacquer coating may last from one year
to a number of years, depending on the location.
For optimum durability we recommend our "Everbrite"
process which carries a 25 year finish guarantee, and which is
available on selected range of door handles and accessories. |